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Customer Service - Old Plate Guy - California YOM License Plates and Frames

Old Plate Guy - Your source for California YOM license plates and frames!  


Thanks for visiting oldplateguy.com!  We want your shopping experience to be easy and enjoyable.  If you do not find the answer to your question listed below please contact us.

‚ÄčPayment

Accepted payment methods for oldplateguy.com include PayPal and credit/debit cards. All payment transactions are processed through PayPal -- however a PayPal account is NOT required for credit/debit card transactions.  The oldplateguy.com web site maintains a security certificate with CoreCommerce which ensures your confidential information is transmitted securely. 

Shipping

Your oldplateguy.com order will be shipped via USPS - United States Postal Service or UPS - United Parcel Service, depending on size and weight.  We are currently offering free domestic shipping (free to 50 US states).  There is no additional shipping and handling fee.  We do also ship internationally and you may contact us to make arrangements.

Sales Tax

Sales tax is charged only on orders shipped to customers in the state of California (8.5%).  The sales tax will be automatically calculated on the checkout page.

Returns

Money back returns are accepted on all items within 14 days of receipt if you are not completely satisfied with your purchase.  All shipping costs associated with a return will be the responsibility of the buyer.  Please contact us to arrange for any returns.  

YOM License Plate Returns

Money back returns are accepted on YOM license plates that are advertised as "DMV Clear" within 60 days of receipt if plates are determined to not be DMV Clear.  All shipping costs associated with a return will be the responsibility of the buyer.  Please contact us to arrange for any returns.